Legal notice

This Legal Notice provides general information concerning the operation of the Onarqi online store.

1. WEBSITE OPERATOR

Trading Name: Onarqi
Website: Onarqi online store
Email: support@onarqi.com
Telephone: +44 124 569 8856

UK Shipping & Returns Address:

92 St John's Rd
Chelmsford CM2 0TY
United Kingdom

2. CUSTOMER SERVICE

Our customer service team can be contacted using the details above.

Opening Hours:

Monday – Friday: 09:00 – 17:00 GMT
Saturday – Sunday: Closed

We aim to respond to customer enquiries as promptly as reasonably possible during our operating hours.

3. PURPOSE OF THE WEBSITE

The Onarqi website operates as an online retail store offering women's clothing and related fashion products to customers in the United Kingdom.

Product availability, pricing, descriptions, images, and other information may be updated from time to time.

4. WEBSITE CONTENT

We make reasonable efforts to ensure that information presented on the Onarqi website is accurate and up to date.

However, occasional typographical, technical, pricing, product, or availability errors may occur.

We reserve the right to correct errors and update information when necessary.

5. INTELLECTUAL PROPERTY

Unless otherwise stated, content created for and displayed on the Onarqi website may be protected by applicable intellectual-property laws.

This may include:

• Brand names

• Logos

• Website graphics

• Product descriptions

• Text

• Layout

• Images

• Design elements

• Marketing materials

Unauthorised reproduction, distribution, modification, or commercial use of protected content is not permitted.

6. EXTERNAL LINKS

The Onarqi website may contain links or references to third-party websites or services.

These external websites are operated independently from Onarqi.

We are not responsible for the content, security, privacy practices, or availability of third-party websites.

Customers should review the terms and privacy policies of third-party websites before using them.

7. PRODUCT INFORMATION

We aim to provide accurate product information, including descriptions, images, colours, sizes, and other relevant details.

Actual product appearance may vary slightly from images due to lighting, photography, manufacturing variations, and individual screen settings.

Nothing in this notice limits any mandatory rights available to consumers under applicable law.

8. CONSUMER RIGHTS

Customers in the United Kingdom may have statutory rights concerning purchases made through the website.

Nothing contained in this Legal Notice, our Terms of Service, Refund Policy, Shipping Policy, or other website policies is intended to exclude or restrict rights that cannot lawfully be excluded or restricted.

9. DATA PROTECTION

Personal information submitted through the Onarqi website is handled in accordance with our Privacy Policy.

For information regarding the collection and use of personal data, please review our Privacy Policy.

10. PAYMENTS

Payments are processed through available payment providers, including PayPal.

Payment processing may be subject to the terms, conditions, security procedures, and privacy practices of the relevant payment provider.

11. SHIPPING

Onarqi offers free standard shipping for eligible UK orders.

Typical handling time:

1–3 business days

Estimated delivery:

4–9 business days

Depending on the destination city and other circumstances:

5–12 business days

Delivery estimates are not guaranteed dates.

12. RETURNS AND REFUNDS

Onarqi provides a standard 30-day return period for eligible returns.

Eligible returns are provided at no cost under our Refund & Return Policy.

Refund processing time is generally:

Up to 10 days

after the applicable return has been received and assessed.

Customers should review the complete Refund & Return Policy for eligibility requirements and procedures.

13. ACCURACY OF INFORMATION

Although we aim to keep the website accurate, Onarqi does not guarantee that every piece of website information will always be complete, current, or error-free.

We may update, correct, modify, or remove website content without prior notice where appropriate.

14. WEBSITE SECURITY

We take reasonable steps to maintain the security and integrity of our website.

However, no website or internet transmission can be guaranteed to be completely secure.

Users should also take reasonable steps to protect their own devices and accounts.

15. LEGAL INFORMATION

Where additional legal information is required by applicable law, including information concerning the legal entity operating Onarqi, such information should be provided accurately by the business operator.

If Onarqi is operated by a registered company, the company's legal name, company registration number, registered office, and other legally required information should be added to this Legal Notice.

Do not add company information unless it accurately corresponds to the legal entity operating the store.

16. CONTACT

For legal, website, or general business enquiries:

Onarqi

Email: support@onarqi.com
Phone: +44 124 569 8856

UK Shipping & Returns Location:
92 St John's Rd
Chelmsford CM2 0TY
United Kingdom

Customer Service Hours:

Monday – Friday: 09:00 – 17:00 GMT
Saturday – Sunday: Closed